Privacy Policy

We appreciate your trust in us and recognize the importance of secure transactions and data privacy. This Privacy Policy describes how OCTAZI IT SERVICES PRIVATE LIMITED and its affiliates (collectively " Shofyhub, we, us, us") collect, use, share or otherwise process your personal information on the Shofyhub website www.shofyhub.com, its mobile application, etc. (hereinafter referred to as "platform").

While you are welcome to browse any section of this Platform without providing any information to us, please note that we do not provide any products or services outside India under this Platform. By visiting this Platform and providing your information, or by using or availing of any product/service under this Platform, you are undertaking to comply with the Terms and Conditions set out in this Privacy Policy and Terms of Use, as well as the applicable Service/Product Terms and Conditions, and to comply with the laws and regulations of India. These include but are not limited to, the laws and regulations applicable to the protection of personal data and the right to privacy. If you do not accept this Terms and Conditions, please do not access or use our Platform.

 To ensure a smooth visit, we do collect some information from you to provide the service on our website and mobile application and accordingly, collect certain personal information to proceed with the website and mobile application.

Information Collected by Us

From time to time, we collect and store the information you provide when you use our Platform. Generally, you can browse the Platforms without telling us who you are or revealing any personal information about yourself. When you provide us with personal data, you are no longer anonymous to us. Where possible, indicate which fields are required and which are optional. You always have the option of not providing information by choosing not to use certain services, products or features on the Platform. 

We may track your purchasing behavior, preferences and other information provided on our Platform. We use this information to conduct internal research about our users' demographics, interests and behaviors to better understand, protect and serve our users. This information is compiled and analyzed on an aggregate basis. This information includes the URL you most recently visited (whether that URL is on our platform or not), the URL you navigated to next (whether that URL is on our platform or not), your computer may include your browser information and IP address. 

We do not allow you to create an account, do business with us, participate in events or compete. Although you can browse some areas of the Platform without being a registered member, certain activities (such as ordering and using online content and services) require registration. We use your contact information to send you offers based on your previous orders and interests. 

If you opt (for) to post a message on our message boards, chat rooms, or other messaging areas, or choose to leave feedback on the Platforms or social media accounts that we maintain, or if you use voice commands or virtual tests; When you use and purchase features or similar features, the Platform collects the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems, or for internal research and analysis as permitted by law. 

When you send us personal communications, such as emails or letters, or when other users or third parties send us communications about your activities or contributions to the Platform, we may collect that information. We may collect it in your unique file. 

We share few collected personal information with seller and our delivery partner once you purchased the product while accessing the website to get your product deliver.

We also collect your data in connection with your transactions on the Shofyhub Platform and our third party business partner platforms. When such third-party business partners collect your personal information directly from you, you are subject to their privacy policies. Shofyhub is not responsible for the privacy practices of third parties his business partners or the content of their privacy his policies. We encourage you to read her privacy policy before disclosing any information. 

Demographic Data/Profile Data/Use of Your Information 

We use your personal information to provide the products and services you have requested. Where we use your personal data for marketing purposes, we will give you the opportunity to object to such use. We use your personal data to help our merchants and business partners process and fulfill your orders. Improved customer experience. Resolve conflicts. problem solving; contribute to the promotion of secure services; to collect money. Gauge consumer interest in our products and services. To inform you about online and offline offers, products, services and updates. Customize and enhance your experience. Detect and protect against errors, fraud and other criminal activity. Enforcing Our Terms of Use. As otherwise explained to you at the time of data collection. 

through your consent, we may have access to your SMS, instant messages, contacts in your directory, location information, camera, photo gallery, and device information. We may also ask you to provide your PAN, GST number, his government issued ID/number and Know Your Customer (KYC) details below.
(i) verify your eligibility for certain products and services, including but not limited to credit and payment products; (ii) issue GST invoices for products and services purchased for business needs; (iii) enhance your experience on the Platform and provide access to products and services offered by us, our merchants, affiliates or credit partners; You understand that access to these products/services may be impacted if consent is not obtained. 

As part of our commitment to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about your activity on our Platforms. We identify and use your girlfriend's IP address to diagnose server problems and administer the platform. Your IP address is also used to identify you and gather broad demographic information.

In some cases, we may ask you to participate in optional research conducted by us or by a third party market research agency. These surveys may collect personal information, contact information, date of birth, demographic information (such as zip code, age, income level), attributes such as interests, household and lifestyle information, purchasing behavior and history, and preferences. I may ask. Other Information You Provide to Us. Surveys may include the collection of audio data and video recordings, but participation is purely voluntary. We use this data to customize your experience on our platform, to provide you with content that we think you may find interesting, and to display content based on your preferences. 

Cookies

Some websites may download cookies, which are little pieces of software, onto your computer or surfing device when you visit them. To identify your machine afterwards, certain cookies gather personal data. All of the "per-session cookies" that we use are non-persistent.

Per-session cookies are used for technical functions including ensuring smooth website navigation. These cookies are destroyed as soon as you leave our website and do not gather any personal information about users. The cookies are not permanently kept on your computer's hard drive and do not record information. The cookies are kept in memory and are only accessible while the browser is open; they vanish as soon as the browser is closed.

Other than to respond to you (for instance, to answer your inquiries), we don't gather personal information. We use the personal information you voluntarily give us—by, for example, filling out a Contact Us/Help form on our website and sending it to us through email or postal mail—to react to your message and to provide the information you have requested. If your query is relevant to another Government agency, we only share the data you provide with that organisation, unless doing so would violate the law.

If you send us personal information

Our website never gathers data or builds user profiles for marketing purposes. While you must enter an email address and phone number in order to receive a local response to any queries or comments you send to us, we strongly advise against including any other personal information.

 Sharing of Collected Information

We may share personal information internally within Shopyhub group companies, affiliates, related companies and with other third parties, including Credit Bureaus, for purposes of providing products and services offered by them, such as, personal loans, the deferred payment options,. These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of conducting the required checks, namely for the purpose of credit underwriting, providing you their products and services and may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose your personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfillment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyze data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement agencies, third party rights owners, or others if we determine in good faith that disclosure of personal information is reasonably necessary to: .
enforce our Terms of Use or Privacy Policy; Respond to claims that any advertisement, posting, or other content infringes the rights of a third party. or protect the rights, property, or personal safety of users or the public.

We and our affiliates may disclose some or all of your personal information if we (or our assets) are contemplating a merger or acquisition with that entity or undergoing a corporate reorganization, merger or reorganization. Share or sell with other entities. If such a transaction takes place, the separate company (or the newly merged company) must comply with this Privacy Policy with respect to your personal information. 

Site Security

This system utilizes commercial software programmes to monitor network traffic in order to identify unauthorised attempts to upload or change information, or otherwise cause damage. This is done for site security considerations and to ensure that this service is still available to all users. No other efforts are taken to identify specific users or their usage patterns, with the exception of authorised law enforcement investigations.

The Indian IT Act may impose penalties for unauthorised efforts to submit information or update information on this service.

Site Security Email Management

Only if you decide to send a message will your email address be saved. It won't be added to a mailing list and will only be used for the reason you gave it to us. Your email address won't be disclosed or used for any other purpose without your permission.

Collection of Personal Information

If any more personal information is required of you, you will be made aware of its intended purpose before providing it. If at any point you feel that the guidelines outlined in this privacy statement have not been followed, or if you have any other feedback, kindly contact us using the information on the Contact Us page.

Note: In this privacy statement, the term "Personal Information" refers to any information from which it is obvious or reasonably possible to determine your identify.

Advertising on the Platform

We use third party advertising companies to serve ads when you visit our platform. These companies collect information about your visits to this and other websites (including your name, address, email address, or phone number). You may opt out of personalized advertising tracking by using the "Opt-out of Ads Personalization" setting in your device's Settings application. Selecting this feature will prevent Flipkart from accessing his shobyhub. 

Data retention

We will retain your personal data for no longer than is necessary for the purposes for which it was collected or required by applicable law, subject to applicable law. However, in order to prevent fraud or future abuse, to enable shobyhub to enforce its legal rights and/or defend against legal claims, or as

Consent

By accessing our Platform or providing your information, you consent to the collection, use, storage, disclosure and other processing of your information (including Sensitive Personal Information) on the Platform in accordance with this Privacy Policy. If you choose to disclose personal information about others to us, you represent that you have the authority to do so and allow us to use that information in accordance with this Privacy Policy.

When you provide personal information through the Platforms or the platforms or facilities of our partners, you consent to us (including other third parties such as our other entities, affiliates, credit partners, technology partners, marketing channels, business partners and credit reference agencies) contacting you. Via SMS, instant messaging apps, phone otherwise required by law or otherwise. We may retain your personal information if we have a legitimate reason to do so. you need a purpose. We may continue to store your data in an anonymous form for analysis and research purposes. 

Security Procedure

 Defend against unintended or intentional unauthorised use, disclosure, modification, and disposal of Critical Information and Critical Information infrastructure.

 Maintain the privacy, integrity, and accessibility of information pertaining to the vital processes and systems of the organisation, as well as sensitive and private data about the employees and other relevant third parties.

 Ensure business continuity by systematically reducing the risks associated with information security across all areas of company operations.

Policy on Copyright

Unless otherwise stated, the content on this site is protected by copyright. Downloading the content is possible without a special prior authorization. The Uttar Pradesh Real Estate Regulatory Authority must approve any additional intended uses of the content. To request permission, send an email to ……………………..

Hyperlink Guidelines

Links to this webpage from any other website must first obtain permission. By sending a request to contact………………., you can request permission for the same, specifying the type of the content on the pages from which the link must be offered and the precise language of the Hyperlink.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes in our information practices. We will notify you of any material changes by posting the date our policies were last updated, by posting a notice on our Platforms or, where legally required, by sending an email. We will notify the customer.